Refund policy
Returns
Our policy lasts 7 days.
If 7 days have gone by since your purchase, unfortunately we can’t offer you a
refund or exchange.
To be eligible for a
return, your item must be unused and in the same condition that you received
it. It must also be in the original packaging.
Several types of goods
are exempt from being returned. Perishable goods such as food,
beverages,groceries cannot be returned.
To complete your return,
we require a receipt or proof of purchase.
Please do not send your
purchase back to the manufacturer.
Any item not in its
original condition, is damaged or open for reasons not due to our error.
Any item that is returned
more than 7 days after delivery
Refunds (if applicable)
Once your return is
received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or
rejection of your refund.
If you are approved,
then your refund will be processed, and a credit will automatically be applied
to your credit card or original method of payment, within a certain amount of
days.
Late or missing refunds
(if applicable)
If you haven’t received
a refund yet, first check your bank account again.
Then contact your credit
card company, it may take some time before your refund is officially posted.
Next contact your bank.
There is often some processing time before a refund is posted.
If you’ve done all of
this and you still have not received your refund yet, please contact us at contact@shopayur.com.
Sale items (if
applicable)
Only regular priced
items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if
they are defective or damaged. If you need to exchange it for the same
item, send us an email at contact@shopayur.com and send your item to: R-702 ,Silent Zone, Nr Delhi Public School, Avadh Carolina,
Dumas, Surat,
Shipping
To return your product,
you should mail your product to: R-702 ,Silent
Zone, Nr Delhi Public School, Avadh Carolina, Dumas, Surat,
You will be responsible
for paying for your own shipping costs for returning your item. Shipping costs
are non-refundable. If you receive a refund, the cost of return shipping will
be deducted from your refund.
Depending on where you
live, the time it may take for your exchanged product to reach you, may vary.
For shipping you should
consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.